Frequently asked questions
Questions
We want your gift recipient to have a memorable experience.
Our graduation jewellery is shipped using our signature gift packaging; encased in a quality microfiber envelope bag and packaged in a small gift box with ribbon.
blink will coordinate with each school on where your keepsake gift will be delivered. To reduce the impact on our environment, bulk order delivery to your school is preferred.
We’re glad to hear you are looking out for your purchase and very sorry that you are still waiting. Please contact hello@giftsbyblink.com detailing your order number. We guarantee a response to you within 24 hours.
We’re really sorry that you have an issue with your product.
Please contact hello@giftsbyblink.com detailing the problem.
We guarantee a response to you within 24 hours. It’s helpful to provide 2-3 clear images, your order number, and a detailed description.
When blink receives the final order from your school community, blink will transfer a % for every item sold into the school’s nominated bank account. We also provide the school with regular updates on funds raised throughout the sales period.
Please contact hello@giftsbyblink.com and we will touch base with your school.
We require permission from the school to include the school emblem, and we want to make sure we can give back to your school community with a donation for every product purchased.
At blink, we love doing what we can to protect the environment.
Our ambition is to use 100% bio-degradable packaging and reduce our carbon footprint as much as we can.
We acknowledge we may not have everything 100% there yet, however, if you have any feedback on how we can do things better for our planet, please let us know at hello@giftsbyblink.com
blink complies with Australian Consumer Law and our products come with a Consumer Guarantee that ensures our products are sold without faults and are the same as described online.
Our school collection product range is customised to each school and class year, therefore you will not be entitled to a refund or exchange where you have simply changed your mind, so please choose items carefully.
We stand by the quality of our products, but should you receive a product from blink that you believe to be faulty or damaged, please contact hello@giftsbyblink.com within 30 days of delivery, with 2-3 clear images, your order number, and a detailed description.
We will be in touch within 24 hours with the next steps.
Returns must be shipped in their original packaging, including the gift packaging and microfiber envelope bag.
All original shipping fees are non-refundable. For international orders: shipping fees, brokerage fees, duty taxes, and GST/HST taxes will not be refunded.
We know there is an absolute tonne of options online.
blink has designed gifts in collaboration with each school. blink's graduation jewellery is a visible symbol of the connection students have to their school.
Our contemporary design and premium quality results in gifts for life, not landfill.
Importantly, blink gives back to your school with a % of all sales donated to your school.
Please check the sizing guide.
blink will provide a ring sizing kit to your school, free of charge.
Finding the right supplier for a bulk order can be difficult. At Gifts by blink we only work with suppliers who provide quality products at competitive prices.
If the school is environmentally conscious we can source eco-friendly alternatives to traditional gifts.
When you need to buy a large order of products, the time involved and cost of sourcing such an order can be a bit daunting. Gifts by blink will make the process easy. A school will provide a budget and we will work to that and any other special requests that are important to the school.
We can also include customised packaging.
A bulk order is when you order a large amount of the same product. The time it will take to source a bulk order depends on the type of product you are ordering. Gifts by blink will work collaboratively and within a budget and timeframe. All a school needs to do is email hello@giftsbyblink.com